A step-by-step blueprint for an agent that resolves tickets without babysitting.
Where to point n8n or Make before touching anything fancier.
A practical decision tree instead of another benchmark table.
The five structures that hold up once real people start typing.
Deterministic tasks deserve deterministic tools. Here's how to tell.
A simple supervisor pattern that keeps agents from stepping on each other.
The exact stack, and what they'd skip if they started over.
Version them like code, because that's what they are now.
A permissions framework for agents that touch real systems.